Legal

Terms of Service

Effective Date: December 1, 2026 · Last Updated: December 1, 2026

1. Scope and Acceptance

These Terms of Service ("Terms") govern your access to and use of the website torilab.ai (the "Website"), operated by Torilab Company Limited ("Torilab," "we," "us," or "our").

By accessing or using the Website, you agree to comply with these Terms. If you do not agree, please do not use the Website.

These Terms do not apply to applications and services such as Twomi, AI AVATAR, SOULRiZA, Kiketsuta, R10 Ronaldinho Playground, or Dr. Avatar. Each product has its own terms of use published by the entity operating that product.

2. About the Website

The Website provides information about Torilab, our research and development activities, technologies, products within NEKSAI Group, news, and career opportunities. The Website does not require you to create an account and does not sell goods or services. You may contact us through the Contact form.

3. Use of the Website

You may use the Website to learn about Torilab, contact us about collaboration, apply for positions, or for other lawful purposes, in accordance with these Terms and applicable law.

4. Prohibited Conduct

When using the Website, you must not:

  • Violate any law, or use the Website for fraudulent or unlawful purposes.
  • Infringe the intellectual property rights, privacy rights, or other rights of Torilab or any third party.
  • Gain unauthorized access to, scan for vulnerabilities in, interfere with, or disrupt the servers, networks, or security systems of the Website.
  • Distribute malware, viruses, or other harmful files, including through the CV upload feature.
  • Send spam or unsolicited advertising, or submit forms automatically in bulk.
  • Collect data from the Website using automated tools (scraping, crawling) without authorization, or in a manner that affects the Website. Ordinary search engines and other activities permitted by law are not covered by this restriction.
  • Impersonate any person or organization, or provide false information.
  • Suggest or create the false impression that you have a partnership with, or are sponsored or endorsed by, Torilab when that is not the case.

If we detect a violation, we may block or restrict access to the Website, delete content you have submitted, and take appropriate legal action.

5. Intellectual Property

Content on the Website, including text, images, videos, graphics, visual effects, designs, logos, names, and trademarks, is owned by Torilab, companies within NEKSAI Group, or other rightful owners, and is protected by intellectual property laws.

You may share links to the Website and quote short excerpts of its content, provided that you clearly credit "Torilab" as the source and link to the original page. Beyond this, except where permitted by law or where an applicable license provides otherwise, you may not copy, modify, distribute, republish, or use the content for commercial purposes without the prior written consent of the rights holder.

The presentation of any research, model, algorithm, or technology on the Website does not grant you any right to use, deploy, or commercialize that technology. Any specific usage rights are determined by a separate license or agreement.

Scientific papers linked from the Website (for example, on arXiv) are subject to the licenses specified by their authors or publishers.

6. Information You Submit to Us

When you submit information through the Contact form, including collaboration proposals, job applications, and CVs, you represent that:

  • The information you provide is accurate, and you have the right to share it.
  • The content you submit does not violate any law or infringe the rights of any third party.
  • Any file you upload does not contain malware.

Submitting information does not create any obligation on Torilab to respond, collaborate, hire, or enter into any agreement.

Please do not send confidential information or trade secrets through the Contact form. Ideas and proposals submitted through the Website are not treated as confidential unless both parties have signed a written confidentiality agreement. This provision does not replace or modify any non-disclosure agreement (NDA) already signed between you and Torilab.

Personal data in the information you submit is processed in accordance with our Privacy Policy.

7. Information on the Website

Content on the Website is provided for general information only and is not professional, legal, financial, or investment advice. Information about research, technologies, and products may change, and news reflects information as of the date of publication.

The Website presents research and products related to artificial intelligence (AI), but does not provide AI tools for you to interact with or to process data directly on the Website.

Some content may refer to future plans or directions. Such content is not a commitment, and actual results may differ.

8. Third-Party Links and Products

The Website contains links to external pages, including product websites, the App Store, Google Play, arXiv, PR TIMES, and social media platforms. These websites and services are operated by third parties and have their own terms and policies. We do not control and are not responsible for their content, services, or how they process data.

9. Disclaimer of Warranties

The Website is provided on an "as is" and "as available" basis. To the extent permitted by law, we do not warrant that the Website will always operate without interruption or errors, be completely secure, or that its content will always be complete, accurate, and up to date.

We may suspend all or part of the Website for maintenance or upgrades, or due to incidents, natural disasters, or other force majeure events.

10. Limitation of Liability

To the extent permitted by law, Torilab is not liable for indirect or incidental damages arising from your use of or inability to use the Website, your reliance on content on the Website, or third-party websites and services.

Nothing in Sections 9 and 10 excludes or limits any liability that cannot be excluded or limited under applicable law, including but not limited to liability arising from our intentional misconduct.

11. Privacy

The collection and processing of personal data on the Website are carried out in accordance with Torilab's Privacy Policy. If these Terms and the Privacy Policy differ on any matter relating to the processing of personal data, the Privacy Policy prevails.

12. Changes to the Website and These Terms

We may change, add to, or discontinue parts of the content or features of the Website. We may also update these Terms; the update date is shown at the top of this page. We will provide notice on the Website of significant changes. Your continued use of the Website after the effective date of amended Terms is governed by applicable law. If you do not agree with the amended Terms, you should stop using the Website.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Vietnam. Any dispute shall first be resolved through negotiation. If the dispute cannot be resolved through negotiation, it shall be settled by a competent court of Vietnam.

14. General Provisions

  • Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect.
  • No waiver: Our failure to exercise any right under these Terms does not constitute a waiver of that right.
  • Separate agreements: These Terms do not create any agency, joint venture, employment, or partnership relationship between you and Torilab. For specific collaboration, licensing, or transactions, a separate contract between the parties prevails with respect to the matters it governs.
  • Language: These Terms are available in Vietnamese, English, and Japanese. In case of any discrepancy between versions, the Vietnamese version prevails.

15. Contact

Torilab Company Limited

Enterprise Registration Number
0110863425
Address
20th Floor, Lancaster Luminaire, 1152 Lang Street, Lang Ward, Hanoi, Vietnam